Filtering rules define rules at user or domain level.
As a user (without administrator rights), you can only define rules for your own address.
- allowlist: messages from senders on the allowlist do not go through the full filtering process and are delivered.
- blocklist : Messages from senders on the blocklist are automatically quarantined or rejected, depending on the policy.
1. Add a new rule
There are two ways to add a new rule. From the quarantine report (received by email) or directly from the Cleanmail platform.
From the Cleanmail platform, it looks like this:
- Sender: This can be an e-mail address or a domain name you wish to add to your allow- or blocklist.
- Blocklist / Allowlist: Select the requested list
Optional: you can also enter a description and set an expiry date.
2. Adaptation of an existing rule
You can modify an existing rule by clicking on the pencil icon in your Allow-/blocklist.
The fields are filled in with the current values from the allow-/blocklist. You can then modify:
- Sender (address or domain)
- The list (allow/blocklist)
- Description
- Expiration date
3. Deleting an existing rule
You can select one, several or all the entries you wish to remove from your allow-/blocklist.
Once you have selected at least one entry, the "Delete" button appears above the list. Once deleted, it cannot be restored.