Olivier GILLES
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Recent activity by Olivier GILLES-
Guides and tutorials
For Users Go to the User Guide :User GuideDeutsche VersionVersión española Take a quick tour of Cleanmail platform with a short video See how easy it is to use : For Admins Go to the Admin Guide...
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What to do with a false positive?
Sometimes a legitimate email may be mistakenly classified as spam.If this happens, you have three options in your quarantine folder: Release the email: The email will no longer be held in your quar...
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How to manage your allow and block lists?
Filtering rules define rules at user or domain level.As a user (without administrator rights), you can only define rules for your own address.allowlist: messages from senders on the allowlist do no...
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How do I share my calendar ?
Calendar sharing is done in two steps:Assigning rights to a personThe beneficiary subscribes to the calendar The allocation of rights can be done as shown on the screen below: Just find the user wh...
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How do I set up my calendar on my phone?
1. Configuration for iPhone / iOS The configuration will be very similar to a computer configuration.Several configurations are possible: Attention, the only protocol to avoid on mobile will be t...
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How do I set up an automatic out-of-office message?
Preferences can be accessed by clicking on the icon in the upper right corner as below: Then click on "Mail" on the left menu and on "Vacation" By default, the periodicity is 7 days: This means tha...
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How do I set up my mailbox in Outlook?
The SOGo mailbox can be synchronized in several ways: Exchange ActiveSync (email, calendar and contacts) IMAP / SMTP (email only) POP / SMTP (emails only) When using IMAP or POP protocols, it wil...
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How can I view my quarantine?
This feature is only available with a Cleanmail Evolution or Premium contract. If you have Cleanmail First, you do not have quarantine access. Depending on the configuration, there are two ways to ...
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I reported a @gmail.com address as spam, why am I still receiving emails from that sender?
Cleanmail allows you to block specific domains.However, it is not possible to block large public domains such as gmail.com, outlook.com, or icloud.com, since doing so would also block billions of l...
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How to recover an .eml file ?
In Sogomail: Open the email you want to save, click the three dots, then select “Download message.” In Thunderbird: Open the email and choose “Save as” to store it in .eml format. In Microsoft Outl...